This job is responsible for scheduling appropriate procedures with callers at any outpatient offices for all the modalities over the phone in a friendly and professional manner. Communication with outside offices, provider offices, insurance companies, and patients must be professional and courteous. The Scheduler I position must be at their desk and ready to handle high call volumes. Has knowledge of commonly-used concepts, practices, and procedures within call center/healthcare environment. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision.